Bankof America fired Jackie Ramos after she took a stand against the bank's$15 "convenience" charges and $39 over-the-limit fees so she couldsleep better at night.

"There was something inherently evil about my job," the 23-year-old said in a YouTube video she uploaded on Nov. 27, two days after her termination.

Ramos, of Fairburn, Ga., worked as a "customer advocate," whichinvolved calling people who fall behind on credit card payments andeither encouraging them to pay or modifying their accounts. But not allcustomers qualify for modification programs that will help them, andRamos grew tired of saying no after six months on the job.

"So I stopped denying people," said Ramos. "I helped people get onprograms that they didn't necessarily qualify for but who definitelyneeded the help."

Bank of America declined to comment on Ramos's video but confirmed her account of the firing.

"Ms. Ramos clearly violated some bank policies, particularly aroundmisrepresenting customer information," said spokesman Tony Allen."Perhaps more egregious, she encouraged customers to misrepresent theirinformation."

Allen said that as of Oct. 31, Bank of America has modified over onemillion customer accounts totaling $10 billion in outstanding debt bylowering interest rates or modifying monthly payments. He said the bankexpects to modify between 1.2 and 1.5 million consumer and smallbusiness credit card accounts in all of 2009.

In an interview with HuffPost, Ramos emphasized that she did notmake the video out of any bitterness toward Bank of America, and shesaid that she does not consider her former employer any worse thanother credit card companies -- she's angry about the whole system.

"I feel like there's a real credit problem in this country," shesaid. "Too many people are complacent... Slavery was also legal at onepoint in time. It was the law. Now we have 30 percent interest rates,$39 late fees and over-limit fees. I want the laws changed. I want thefederal government to protect its people and do what it's supposed todo."

YouTube has been an effective venue for bank customers outraged thatan industry kept afloat with taxpayer dollars is raising fees, interestrates and minimum monthly payments. Ann Minch of Red Bluff, Calif. wona reduced interest rate after she declared a "debtors' revolt" in September. Her video spawned imitators such as former Bank of America employee Ben Frasier of Douglas, Ore., who said "Bank of America will stop at nothing to turn an insane profit at your expense."

Personal finance guru Suze Orman hailed the "debtors' revolt" and said banks should take notice.

In her video, Ramos said she'd never forget one customer inparticular -- a 24-year-old mother with cancer who'd recently lost hermom and husband but still wanted to pay off a $6,000 debt. The womandidn't qualify for any program that would help her.

"She sobbed on the phone telling me she couldn't afford the 30percent interest... that we had her account on. She couldn't afford the$39 late fee, the $39 over-limit fee. She told me that we were herfirst credit card when she turned 18, we were her only credit card, andthat she was a loyal customer. And given the time to be on this earth alittle while longer she would have always remained a loyal customer.

"According to Bank of America, she doesn't have enough income to beput on a program, but she can however keep paying the high interestrates on the account, and fees, because at the end of the day, it isher account, she did rack up the debt, she was late, and she diddeserve the 29.99 percent interest rate."

Ramos lives with her fiance and two-year-old son in Fairburn, Ga.

FACILITATOR:  I added the following comment to the above article appearing in the HuffingtonPost:

You are not alone.  We believe that it is "BETTER THAT 1 BANK GO BANKRUPT THAN 1 MILLION AMERICANS".  DO YOU?  Don't hold your breath for Congress.  See www.Better1Than1Million.com for what you can do.  Stop felling victimized by legalize loan sharking, greed and powerful lobbyists.  We have the power but need your power, too.   Together we CAN SHUT these banks down.  Join us.